MONIT SET ALERT UPDATE
MONIT SET ALERT UPGRADE
MONIT SET ALERT PRO
MONIT SET ALERT SOFTWARE

We’ll also go through how the alerts are generated and how the alert process works.Īlerts help us to identify ongoing or upcoming issues that we may get within our data center, it may be either software or hardware related issues. An alert are for many just a simple “alert”, however an alert can actually tell us much more than the actual problem itself, it can provide us information of something bigger going on.Īlert happens for a reason, most of the times it is due to a failure in a software or in the hardware, but it may also be a configuration error that we may have missed when setting up something. If you have any additional questions, concerns or any feedback about OptiSigns, feel free to reach out to our support team at just submit a ticket here.In this Wiki article we’ll go through some basics about alerts in SCOM.

You have created Monitoring Alert rule to help you get notifications when your screens are down, so you can take actions.

MONIT SET ALERT UPDATE

You can click 'Manage Alert Rules' to go to manage alert rule pages and update your rules if needed.

MONIT SET ALERT UPGRADE

Sometimes you may want to turn it off temporarily if you are doing changes like building renovation or network upgrade that you know devices will not be on, so you don't receive too many alerts. This is necessary and useful especially if you manage many devices across time zones. In alert email will reference as of time, if device is in New York (EST), and you are in Houston (CST), the down time will be convert to Houston (CST) time.

Time zone: which time zone you want to follow.

Send alert to: list of email address alerts to be sent to.

In this example we select all screens tags as and You can select group specifics screens or group of tags.

Select Screens or Tags: select which group of screens you want to monitor, not all screens may be equally important to you.

While OptiSigns support sending reminder every hour, this may just clutter up your inbox if you are not going to take actions on the screen within 1h of getting notification. Our suggestion is to send reminder once a day.

Send Reminder: how often you want OptiSigns to send reminder when screens are down.

While OptiSigns support monitoring at 15min interval, 60min may help you to avoid some false positive due to temporary network, power issues

Alert Rule: how often you want monitoring rules to run.

Alert Policy Name: This is just a name to show in the list of policy, since you can create more than one.

Go to Account Settings and click Monitoring Alert.

If you are not running your screen 24/7, say your business hour is 7AM - 7PM, set alert if downtime is >13h so you will not have notification every day, and still able to catch screen down within 24h.

Set up a process, training in place for location's admin to help you troubleshoot when there's issues.

If you expect your devices to run for X hours/day, you can run Proof of Play report by devices and see how many hours your devices have ran over last 7-30 days and see which devices are not meeting the X hours/day goal.

Set the right expectation: if you have a lot of screens, it probably not practical to set goal for 100% screen up 24/7, for objective reasons like network, power, hardware failure there maybe some devices down for some time.

Here are some best practices for you to get the most out of this feature and your screens: Location A screens down will send email to admin in Location A, Location B screens down will send email to admin in location B, etc.)

You can create as many rules as you like (i.e.

To whom the notification should be sent (list of emails).

How many minutes or hours of down time before notification sent.

Which devices to monitor, maybe not all devices are important (you can choose to receive devices with certain tag only i.e.

MONIT SET ALERT PRO

Monitoring & Alert is a Pro Plus and Enterprise feature that will allow you to receive notifications when devices are down.

Monit set alert